Funds for US Employee Experience Specialist Blink

Boston, USA-based employee experience platform Blink has raised $17 million in funding. The money will be invested in growing product and engineering teams, further developing its platform, and accelerating its go-to-market strategy across the hospitality industry and beyond.

Blink allows client companies in the restaurants sector and other sectors with frontline employees to connect their people, systems and culture in one 'super-app,' including both deskless and desk-based workers. The firm's solutions promise to allow employees to access critical company information and tools, and communicate seamlessly across teams, helping to drive higher staff satisfaction, reducing turnover, and increasing overall productivity - the firm says that in 2025 it added more than 700,000 users in the hospitality sector, and that employees using the app opened it on average seven times a day.

The app feeds into an insights platform called Blink IQ, which provides management with real-time insight into trends such as workforce feedback, productivity, sentiment and turnover. This allows companies to identify issues early, take action fast, and improve both engagement and operational performance.

Blink also announced a new global partnership with Shake Shack, following a successful integration of its workforce management solutions. Existing clients include McDonald's, Domino's, Booking.com, Dollar Tree, Nokia, easyJet, JD Sports, Carrefour and Stagecoach.

The funds came from Enlightened Hospitality Investments (EHI), the growth equity fund affiliated with Danny Meyer's Union Square Hospitality Group (USHG). 'We are excited to partner with Danny and the EHI team,' states Blink founder and CEO Sean Nolan, 'and believe that their commitment to delivering Enlightened Hospitality is more relevant now than ever.'

Web site: www.joinblink.com .

All articles 2006-23 written and edited by Mel Crowther and/or Nick Thomas, 2024- by Nick Thomas, unless otherwise stated.