Major Investment for Messaging Analyst LeapXpert

In New York, messaging channel intelligence firm LeapXpert has secured $180 million in growth investment, with which to accelerate its growth across financial services, the public sector, and the broader enterprise market; and to expand its senior leadership team.

The firm describes its focus as 'Governed Communication Intelligence': its platform captures and analyses communications made via messaging channels such as WhatsApp, iMessage, Signal and WeChat, as they are used by employees and clients in real time, outputting actionable business intelligence. The firm says that for years these channels and conversations were outside enterprise systems, creating operational, regulatory, and security challenges, and leaving conversation data largely untapped.

Founder and CEO Dima Gutzeit states: 'Messaging is where business happens now. The next wave of enterprise value will come from making those conversations trusted, connected, and actionable. But AI can only work with what enterprises can see and govern. Our mission is to give every organization the infrastructure to govern their conversations and the intelligence to act on them.' Co-founder and CBO Avi Pardo adds: 'Financial services were our proving ground. Government became our fastest-growing segment. The Forbes Global 2000 is the third wave, and it has arrived. The driver shifts vertical by vertical, but the underlying problem doesn't: every enterprise needs its customer conversations governed and maximized. The partnership with Riverwood Capital lets us meet that demand everywhere.'

The investment was led by Riverwood Capital, with participation from existing investor Portage Ventures, and Jeff Parks of Riverwood Capital is joining LeapXpert's Board of Directors as part of the deal. The company is online at www.leapxpert.com .

All articles 2006-23 written and edited by Mel Crowther and/or Nick Thomas, 2024- by Nick Thomas, unless otherwise stated.