Ipsos has added three senior researchers to its growing Seattle office, which has doubled in size in the last year to more than 20 staff. They are HP veteran Tom Rideout, Brett Tucker from Harris Interactive and Jeff Etherton, previously of Northwest Research Group. More
Ipsos Loyalty has appointed Curt Carlson as Senior Vice President in the US. He previously held the same role at TNS. More
'Virtually everything we have been told about the relationship between customer loyalty and financial outcomes is bunk' according to a new book by two US-based business strategists from Ipsos Loyalty. More
Ipsos has revealed full year results for 2004, showing a 6.3% growth in consolidated revenues to 605.6m euros, or 7.5% at constant scope and exchange rates – a sixth consecutive year outperforming the market since its IPO. The company also announced the arrival of Douglas Cottings as the new head of its Financial Services practice in the US. More
Ipsos has established a new global division and brand for its loyalty offering. Ipsos Loyalty boasts a team of more than 100 specialists around the world providing customer satisfaction measurement (CSM) and customer relationship management (CRM). More
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