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Canadian customer feedback and analytics specialist iPerceptions has enhanced the text mining capabilities of its Active Research platform, adding clickstream data segmentation for more detailed analysis of open-ended feedback. More
Canadian customer analytics specialist iPerceptions has introduced a new tool to help clients analyze and act on all types of online customer feedback, including suggestions, criticism or praise on any issue. More
In Canada, shareholders of customer analytics specialist iPerceptions Inc. have approved the firm's sale to investment company XPND Fund L.P., a deal announced at the end of January. More
In Canada, investment firm XPND Fund is planning to acquire all the shares of customer analytics specialist iPerceptions in an all-cash deal valued at $0.08 per share. More
Voice of Customer (VoC) analytics specialist iPerceptions Inc. has announced results for the third quarter of 2011. Revenue is up 11% to $CAN 1.41m while operating loss is less than half the Q3 figure for the previous year, at $CAN 53,526. More
Canadian Voice-of-Customer (VoC) analytics specialist iPerceptions has introduced a sampling solution for mobile visitors to web sites, issuing random survey invites on arrival at the site and gathering feedback immediately after the visit. More
Canadian Voice-of-Customer (VoC) analytics specialist iPerceptions has reported a 7% rise in Q4 revenue to $1.29m, and a 69% drop in operating loss to $163k. More
In Canada, Voice-of-Customer (VoC) analytics specialist iPerceptions has reported a 5% year-on-year climb in third quarter revenue to $1.26m. During the period, the firm also cut its operating loss by 83%. More
In Canada, Voice-of-Customer analytics specialist iPerceptions has reported a 10% increase in second quarter revenue to $1.25m compared with $1.13m in the prior year period. Net loss declined from $981k in Q2 2009, to $597k in Q2 2010. More
Voice of Customer analytics provider iPerceptions Inc. has reported financial results for the first quarter of 2010. Revenues rose 3% versus the previous quarter to $1.247m, although losses also increased versus the year-earlier period. More
Canadian customer analytics provider iPerceptions has reported a 10% increase in revenues to C$4.8m for the year 2009, from C$4.4m the previous year. More
Canadian customer analytics provider iPerceptions has reported that its third quarter revenues increased 10% to $1.2m, helping revenues for the first nine months to climb 14% to $3.6m. However, the firm's losses also rose to $1m for the period. More
Canadian customer analytics provider iPerceptions has bought a number of web analytics products from industry practitioner StTphane Hamel. Terms were not disclosed. More
Canadian customer analytics provider iPerceptions has reported a 56% increase in revenue to $1.1m in the second quarter of 2009, and a 16% increase to $2.4m for the first six months of the year. More
Canadian customer analytics provider iPerceptions has appointed IBM veteran Claude Guay as President and CEO. He joins from travel and tourism MR specialist PhoCusWright. More
Customer analytics provider iPerceptions Inc. has reported results for the first quarter of 2009, including a 35% increase in revenue and a rise in gross margin as a percentage of revenue to 62% from 48% in Q1 2008. Panels and software firm Globalpark has also announced a good Q1 performance. More
Web-focused 'Voice of Customer' analytics provider iPerceptions has upgraded its 4Q survey solution with advanced visitor segmentation capabilities. More
Web customer analytics provider iPerceptions Inc. has reported a 30% increase in revenues for the third quarter of 2008 compared to the same period last year. The firm, which made a net loss of $668,641, has also secured $3.65m in funding and made two senior hires. More
New York-headquartered online customer satisfaction specialist iPerceptions has introduced four new reporting and analysis tools to help marketers mine verbatim customer feedback gathered from web site visitors. More
New-York headquartered online customer satisfaction specialist iPerceptions has opened a permanent office in central London to provide a 'gateway' for its services into the UK and the rest of Europe. More
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