Funds for Customer Behavior Analyst QuadSci

New York-based predictive customer intelligence firm QuadSci has secured $8 million in Series A financing, with which to accelerate product development, expand go-to-market teams, and support continued global growth.

QuadSci says it analyzes trillions of telemetry events to connect real customer behavior directly to revenue outcomes, combining product analytics, observability, customer intelligence and agentic AI to turn this into 'explainable, actionable insight' for GTM and product teams. The firm claims this allows execs to predict churn and expansion as much as eighteen months before renewal with '94% accuracy.'

The platform also helps clients to visualize and understand the full customer journey based on actual product usage. According to Co-CEO Dan Harmeson (pictured), 'Most customer intelligence systems today are built on rules or retrospective interpretation of meetings, surveys, and CRM notes. But those approaches are biased and incomplete. The real source of truth is telemetry, not manually defined flags or assumptions. When you apply rigorous machine learning to product behavior at scale, you move from interpreting what happened to mathematically understanding what will happen next.'

The company, online at www,quadsci.ai , says it now has 'a stable base of premier enterprise customers and an equal number of partners.' The round was led by Crosslink Capital, with participation from Alumni Ventures, Correlation Ventures, and four angel investors.

All articles 2006-23 written and edited by Mel Crowther and/or Nick Thomas, 2024- by Nick Thomas, unless otherwise stated.