New Leader for Restaurant Data Firm Fishbowl

Fishbowl, a customer engagement platform provider for the restaurant sector and now a part of Symphony Technology Group (STG), has named Jim Soss as CEO.

Palo Alto, CA-based Symphony acquired Fishbowl in January this year, and already owns research firms Hitwise and Simmons.

Soss has more than twenty years' experience in digital marketing, big data and analytics, having served as SVP and General Manager for Responsys at the time of its $1.5bn acquisition by Oracle; and CEO of data management and technology company Red Aril, acquired by Hearst. He has also worked at digital marketing and data companies Acxiom, Infogroup and YuMe. He holds a BS from Princeton University and a MBA from The University of Chicago Booth School of Business.

Fishbowl counts more than 70,000 restaurant locations among its users, helping them to understand and engage their customers. The firm is headquartered in Alexandria, VA, with offices in Silicon Valley, Dallas, New York, the UK and India.

STG Managing Director Marc Bala comments: 'Jim has an outstanding track record of strong leadership. His exceptional expertise in the digital marketing and analytics domain, strong client focus, and proven experience in driving growth and innovation uniquely qualifies him to successfully lead Fishbowl into the future'.

Web sites: www.fishbowl.com and www.symphonytg.com .

All articles 2006-23 written and edited by Mel Crowther and/or Nick Thomas, 2024- by Nick Thomas, unless otherwise stated.