Software Firm Customer Thermometer Acquired

In the UK, customer feedback software company Customer Thermometer has been acquired by e-mail signature software and solutions provider Exclaimer Group.

Founded in 2010 by Lindsay Willott (pictured) and headquartered in Brighton, Customer Thermometer uses one-click surveys to deliver a real-time pulse of customer feedback from every corporate e-mail sent, for every customer interaction.

Exclaimer will integrate surveys from Customer Thermometer into e-mails through a 'drag and drop' interface, and says the buy further extends its market position in the signature management marketplace.

Willott comments: 'We are delighted to join the Exclaimer team at this most exciting of times. This partnership gives e-mail users the world over the opportunity to get superb insight and feedback from existing customer touchpoints'.

Web sites: www.customerthermometer.com and www.exclaimer.com .

All articles 2006-23 written and edited by Mel Crowther and/or Nick Thomas, 2024- by Nick Thomas, unless otherwise stated.