CX Platform Airkit Raises $40m

Digital customer experience (CX) platform Airkit has raised an additional $40m in a Series B round of investment, which it will use to accelerate its go-to-market and product development initiatives.

Airkit launched out of stealth mode in October with $28m in funding. Its platform enables users to launch personalized customer-facing experiences across channels including text, chat, voice, web and apps, all without a line of code. The firm has also launched a new iteration of its platform, codename Kittyhawk, offering a front-end development experience featuring more pre-built data models and templates, and additional API-based integrations.

New funding has been led by EQT Ventures, with additional investments from Accel, Emergence Capital, Salesforce Ventures and other existing shareholders. Stephen Ehikian, co-founder and CEO of Airkit, comments: 'Every business leader should have a strategy to go digital faster in a way that delights the consumer. In just six months, we've onboarded leading brands across financial services, insurance, consumer, travel and government, who are now leapfrogging their competitors'.

Web site: www.airkit.com .

All articles 2006-23 written and edited by Mel Crowther and/or Nick Thomas, 2024- by Nick Thomas, unless otherwise stated.