Funds for Banking Customer Engagement Firm Agent IQ

San Francisco-based Agent IQ has raised $10m in a Series A round of funding. The firm provides solutions to help banks engage with their customers.

Agent IQ's Lynq digital engagement platform features messaging capabilities with the ability to translate real-time to more than 100 languages, as well as video chat and AI-powered real-time insights. The firm promises to help clients deepen their customer relationships, improve satisfaction, boost service efficiency, and access real-time insights concerning what topics are trending between bankers and customers.

Funding was led by Mendon Venture Partners, with participation from venture capital firms Acronym VC and Sierra Ventures, and banks including FNBO. AgentIQ CEO and co-founder Slaven Bilac (pictured) comments: 'We are grateful for the trust that our investors have in our organization, and we will leverage this capital to lead community banking toward an environment where consumers derive the same level of personal benefit through the digital channel as they traditionally did through the branch, while also enabling banks and CUs to differentiate themselves with personal, seamless and efficient service'.

Web site: www.agentiq.com .

All articles 2006-23 written and edited by Mel Crowther and/or Nick Thomas, 2024- by Nick Thomas, unless otherwise stated.