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Confirmit Buys CustomerSat Business

Aug 22 2012

Online research software and solutions provider Confirmit has acquired the CustomerSat enterprise feedback management software business - previously owned by MarketTools - from investment house TPG Growth. Terms of the deal were not disclosed. More

MetrixLab is New Home for MarketTools

Jul 9 2012

Rotterdam, Netherlands-based online researcher MetrixLab has announced the acquisition of San Francisco-based MR software and services firm MarketTools Research Solutions Inc., from current owner TPG Growth, for an undisclosed sum. More

MarketTools and Top Box Link for Forecasting

Mar 13 2012

In the US, research software and services firm MarketTools has partnered with new product forecasting specialist Top Box Associates, to provide a 'one-stop approach' to forecasting for new product launches, line extensions and re-launched products. More

SurveyMonkey and Equity Firm Buy MarketTools

Dec 14 2011

DIY survey technology firm SurveyMonkey has partnered with equity investment firm TPG Growth to acquire research software and services firm MarketTools. Financial terms of the deal were not disclosed, but sources say that it values SurveyMonkey at roughly $1 billion. More

MarketTools Debuts 'Pop-up Communities'

Nov 11 2011

Research software and services firm MarketTools has introduced 'Pop-up Communities', which it claims provides all the benefits of MROCs (market research online communities), but without the associated long timelines. More

MarketTools Adds Zoomerang to CustomerSat Tool

Oct 13 2011

US-based research technology firm MarketTools has integrated its Zoomerang DIY online survey and polling tools into its flagship CustomerSat tool. More

Reality Check: Only Six Percent Seek Social Media Feedback

Dec 17 2010

Most large US companies are not currently using social media channels such as Facebook and Twitter to gather customer feedback, according to the findings of a study conducted by research technology firm MarketTools. Some of them aren't using any other medium either... More

Zoomerang Names New EVP General Manager

Aug 26 2010

US-based research technology firm MarketTools has appointed Internet entrepreneur Alex Terry as Executive Vice President and General Manager of its DIY survey brand Zoomerang. More

MarketTools Adds Five to Quality Council

Aug 18 2010

In the US, MarketTools has added five firms to its TrueSample Quality Council, which it set up in 2008 to improve its online quality technology. More

MarketTools Upgrades EFM Package

Aug 6 2010

Research and EFM software and services firm MarketTools, Inc. has released the latest version of its EFM solution, CustomerSat, which includes new listening, social media management and dashboard data sharing features. More

MarketTools Adds Social Media Options

Jul 5 2010

MR and Enterprise Feedback Management firm MarketTools, Inc. has announced the integration of its Zoomerang online survey tool with Facebook and Twitter. More

MarketTools Promotes for Chief Development Post

Feb 9 2010

Customer insight solutions specialist MarketTools has promoted Lynn Christensen to the position of Chief Development Officer, responsible for its software engineering, user experience, performance optimization, quality assurance and customer support teams. More

MarketTools Rolls Out DIY Communities Tool

Jan 8 2010

Online research specialist MarketTools has launched a new self-service tool to enable users to create and deploy online communities, through which they can engage in real-time conversations with their current or target customers. More

MarketTools Launches Tech Professionals Panel

Jun 26 2009

Online research specialist MarketTools has launched a panel of IT professionals, using its TrueSample validation technology. More

Survey Fraud Means Bad Decisions

Dec 4 2008

Online research specialist MarketTools has conducted research which it says conclusively demonstrates the connection between fraudulent survey respondents and skewed survey data. More

Daboll to Lead Online Engagement Firm

Dec 2 2008

Online visitor engagement specialist Bunchball has appointed former Yahoo! Director Peter Daboll as Chief Executive Officer. He has also held leadership roles at comScore MediaMetrix, IRI and MarketTools. More

MarketTools Unveils All-in-One Solution

Oct 22 2008

Online research specialist MarketTools has launched an on-demand research solution that it says integrates survey tools, online panels and communities, and research best practices into one platform. More

Changes at the Top for MarketTools

Aug 12 2008

Online on-demand research specialist MarketTools has named Scott Arnold President & CEO, while Amal Johnson has been elected Chairman of the Board of Directors. More

MarketTools Rolls Out TrueSample in Europe

Jul 1 2008

Online on-demand research specialist MarketTools is rolling out its online sample quality system across Europe, commencing in the UK. More

MarketTools Introduces TrueSample Checker

Apr 8 2008

In the US, online on-demand research specialist MarketTools has launched a new system to improve the quality of online sample. More

MarketTools Acquires CustomerSat

Apr 3 2008

In the US, research technology specialist MarketTools has acquired Enterprise Feedback Management (EFM) firm CustomerSat, which will form the basis of a new Customer Insight Management division. More

MarketTools Appoints SaaS Head

Jan 23 2008

In the US, online research specialist MarketTools has hired Mark Frost as EVP and General Manager of Products and Technology, to oversee the firm's Software as a Service (SaaS) business unit. More

MarketTools to Patent Survey Fraud Spotter

Dec 11 2007

In the US, online research specialist MarketTools has applied to patent its Survey Fraud Detection System, which automatically identifies and removes fraudulent responses from data sets. More

Zoomerang Launches Self-Service Mobile Survey Tool

Nov 14 2007

Online survey software firm and MarketTools subsidiary Zoomerang has launched a solution for researchers and marketers who wish to generate their own mobile phone surveys. More

MarketTools Appoints Exec VP for Zoom

Oct 16 2007

US firm MarketTools has appointed John Ouren as Executive VP and General Manager of its self-build online survey business, Zoom. More

MarketTools Names New COO

Jul 30 2007

In the US, online researcher MarketTools has appointed Scott Arnold as its new Chief Operating Officer (COO) to head the company's corporate strategy on company-wide initiatives such as strategic ventures and business development. More

MarketTools Launches Shopper Insight Solution

Jul 11 2007

In the US, MR firm MarketTools has launched 'Shopper Impact', which combines virtual shopping technology, advanced research methods and dashboard reporting to provide manufacturers with insights into retail consumer behaviour. More

New Package Links Marketers to Mothers

Jul 2 2007

In the USA, MarketTools, Inc. has announced the availability of a research solution for marketers targeting mothers, the 'Moms Insight Network'. The system combines input from the online conversations of millions of 'moms', an online community and a quarterly survey of 500 respondents. More

Zoomerang Upgrades to Allow Sharing of Best Practice

May 24 2007

Online survey software firm and MarketTools subsidiary Zoomerang has upgraded its zPro software with enhanced reporting and survey creation tools, and the introduction of open online user forums. More

Cakebread Joins MarketTools Board

Mar 20 2007

San Francisco headquartered MarketTools Inc, has appointed Steve Cakebread to its Board of Directors. Cakebread's finance background spans 25 years including work for salesforce.com, Silicon Graphics and HP. More

PubTrack(TM) to Probe Consumer Book Buying Behaviour

Mar 9 2007

US publishing industry resource and intelligence firm R.R.Bowker has unveiled PubTrack Consumer, a service providing publishers and retailers with data on consumers' book purchases, combined with demographic and behavioural profiles. More

MarketTools Makes Deloitte & Touche Technology Ranking

Oct 27 2006

US provider MarketTools has just been named to the Deloitte & Touche 2006 Technology Fast 50 Programme for Silicon Valley, ranking thirteenth in the Internet, Media & Entertainment, and Communications category. More

Online Focus Group Solution Launched

Oct 24 2006

MarketTools, Inc. has launched a new end-to-end online focus group solution, Zoomerang Online Focus, at this week's Market Research Event in LA. Participants can be recruited from the firm's ZoomPanel(TM) of more than 2.5 million US consumers. More

Mobile Survey Solution Launched

Sep 28 2006

In the US, MarketTools has announced the launch of a fully-integrated mobile phone-based market intelligence solution, MarketTools Mobile, allowing live data collection and rapid access to up-to-date results via a web portal. More

MarketTools Launches CGM Solution

Aug 8 2006

US provider MarketTools has announced a new market intelligence solution called Insight Networks, promising users the ability to build feedback from a variety of online resources, including message boards and blogs, into their insight strategy. More

MarketTools Moves for Skills Base

May 10 2006

Online researcher MarketTools, Inc. has moved its headquarters from Mill Valley, CA to San Francisco. In addition to benefitting from the city's 'accelerated technology and business climate', the firm hopes to tap Silicon Valley's East Bay and South Bay talent pools for staff expansion. More

Employee Survey Resource Launched

Mar 6 2006

Zoomerang, part of online agency MarketTools, Inc. has launched a resource center and a suite of services for companies conducting employee surveys. The two are designed to help companies and organizations develop, distribute and manage employee surveys globally. More

MarketTools Extends Hispanic Reach

Dec 15 2005

Online specialist MarketTools has introduced a new service - Hispanic Reach - designed to understand the opinions and purchasing behaviour of the US Hispanic population, which has an estimated buying power of $600bn. The service will use a 100,000-strong online panel, together with offline respondents to ensure a representative sample. More

Senior Hires for MarketTools

Dec 7 2005

US-based online agency MarketTools, Inc. has announced three senior appointments. Jeff Greenberg joins as President of Worldwide Operations, Pamela S. Kramer as Chief Marketing Officer and W. Michael Conklin as Chief Methodologist. More

MarketTools Hires Technology Expert as CEO

Jul 14 2005

US research agency MarketTools has appointed Amal Johnson, founding partner of Lightspeed Venture Partners, as CEO. Johnson, who has more than 20 years' experience in technology and services companies, plans to use technology to enhance the company's research offerings. More

Milestone for Zoomerang

Feb 24 2005

Online survey software provider Zoomerang, owned by California's MarketTools, Inc., has reported the launch of its one millionth survey, a customer satisfaction review by a multinational corporation. Zoomerang debuted in the fall of 1999. More

41 articles found.

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