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In the UK, insight firm MARU Group has acquired survey technology platform Usurv for an undisclosed sum. The latter will now be known as Maru/Usurv, and founders Martin Bysh and Guy Potter will continue to oversee its development. More
Research and advisory services provider MARU Group has promoted Steve Brockway to the new position of Managing Director of MARU Operations Group UK, as Board member Liz Boffey moves into his old role as MD for Maru/edr. More
Research and advisory services provider MARU Group has opened an office in New York for its Maru/edr business, offering CEM, voice of the customer feedback, and multichannel consumer insight across the North America region. More
UK-based voice of the Customer specialist Maru/edr has added thirteen new members of staff in its research and technical teams, including Senior Research Manager Jessica Abbott, Software Development Manager Robert Pointer and a number of graduates. More
UK-based Maru/edr - previously known as eDigitalResearch - has launched a digital visual semiotics research tool, to measure and quantify customers' emotional response to brands and products. More
Hampshire, UK-based eDigitalResearch, recently acquired by MARU Group, has hired Heather Mcrae as Senior CFO, while promoting Kat Hughes and Naomi Crisp to Associate Director. More
Recently formed research, insight and advisory services provider MARU Group has made its second acquisition of the week – this time, it has bought Vision Critical's North American Research Consulting division. Terms of the deal were not disclosed. More
Hampshire, UK-based eDigitalResearch (edr) has been acquired by recently formed research, insight and advisory services provider MARU Group, for an undisclosed sum. More
In the UK, eDigitalResearch has doubled its office space by relocating to a fully refurbished 18,500 square foot location in The Hub, at Berrywood Business Village, in Southampton - the place where the business first started back in 1999. More
Hampshire, UK-based eDigitalResearch has hired nine members of staff, including five in the Insight team and three in the Technical Delivery team. More
UK agency eDigitalResearch has promoted its COO Steve Brockway to Managing Director, and appointed two new members to its Board. Founding Directors Chris Russell and Michelle Fuller are moving to the role of Joint Executive Chair, driving the firm's global growth. More
UK agency eDigitalResearch has launched a tool called HUB Text Analytics, to help explore verbatim comments from a range of data, including social media and live chat exchanges. More
In the UK, eDigitalResearch has appointed Angie Coombe as Research Manager and David Jeans as Senior Researcher Manager in its Insight team, while Darryl Sherborne joins the Strategic Technical team as Project Manager. The firm has also appointed four others, and promoted two. More
Two months after its launch, global alliance The Digital Insight Network has announced five new partner firms, based in the USA, Russia, Italy, Poland and Austria. More
UK-based Voice of the Customer specialist eDigitalResearch has announced record 25% growth in its annual turnover, to 'just shy of £10m' for the 2014/2015 financial year. More
A group of six independent research companies have set up an international association called The Digital Insight Network, focusing purely on digital methodologies. Members will share best practice and innovations, and assist each other with global research projects. More
UK agency eDigitalResearch has added the facility to embed surveys directly into its clients' apps and trigger feedback prompts via beacon technology. More
UK-based Voice of the Customer specialist eDigitalResearch has strengthened its technical and insight teams with five new hires - including Liz Boffey as a Research Director - and four promotions. More
UK-based digital MR specialist eDigitalResearch has appointed former Ordnance Survey Head of Insights and Product Innovation Liz Ratcliffe as Product Manager in its Product Marketing division. More
Voice-of-customer specialist eDigitalResearch has partnered with analysis software firm Lexalytics, to develop a new real-time text analytics tool. More
UK-based digital MR specialist eDigitalResearch has hired eight new technical staff members, to help boost day-to-day technical support for existing clients. More
UK-based Voice of the Customer specialist eDigitalResearch has reported a 20 percent rise in annual turnover to £7.5m, and says it has employed an additional 30 new members of staff over the past twelve months. More
UK-based eDigitalResearch has appointed former Nielsen exec Neil Callaghan as Head of Business Development, to help lead a major business drive for the company. More
UK-based eDigitalResearch has launched a service called the HUB Text Analysis solution, which sifts unstructured comments published online. More
UK-based eDigitalResearch has appointed Virgin Media's former Head of Customer Experience Insight Anna Ritchie as Research Director. The firm has also hired Katharine Watters as Research Manager in its Retail team and Gillian Gargett as Data Manager in the Technical team. More
UK-based eDigitalResearch has rolled out the eDigitalDashboard, which it says provides businesses with an 'instant visual snapshot' of real-time results including KPIs. More
UK-based digital MR specialist eDigitalResearch has rolled out eConceptTest - a suite of research methodologies designed to help marketers test their latest idea, service or product on the general public. More
Hampshire, UK-based online MR firm eDigitalResearch has announced the launch of HUB, a new insight and analysis tool. In addition, the firm reports six new appointments, expanded office premises and a 25% growth in sales. More
UK-based digital market research specialist eDigitalResearch has rolled out a new online video vox pop tool, to enable web visitors to record their feedback about a client's product or service. More
UK online performance researcher eDigitalResearch has opened a new London office, managed by Head of Business Development Dominic Bean. More
UK-based online performance researcher eDigitalResearch (eDR) has realigned its business structure to cope with increased turnover and company growth. The firm has also promoted Nada Gillard to the position of Research Manager. More
UK-based online performance researcher eDigitalResearch has launched a word of mouth (WoM) marketing tool, to allow customers to record their personal feedback and views on products and services. More
UK-based online performance researcher eDigitalResearch has appointed Dominic Bean as Head of Business Development, Lloyd Viney as Head of the firm's Commercial team, and Naomi Greene and Graham Larkin as Research Analysts. More
In the UK, online research agency eDigitalResearch has launched a new version of its communities tool, incorporating facilities for participants to create profiles and upload photographs and personal information. More
Fresh from its BBC contract win, UK-based eDigitalResearch has appointed Derek Eccleston as Head of Research. He has worked previously in management positions at Harris Interactive and Sony. More
In the UK, the BBC has awarded digital market research provider eDigitalResearch a three year contract to provide quarterly user analysis and usability surveys for a number of its bbc.co.uk web sites. More
four new hires More
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